Janette: I took time out from my successful career to have my first daughter but returned to work, with a commute that meant a Nanny was required. It worked in principle but when my second daughter was born I realised that I wanted to spend time with my daughters in their early years. I was offered redundancy but, as the main earner, giving up my salary was a huge consideration. I worked in the financial services sector so I was very aware of financial advisers and to be honest, didn’t hold them in high regard. A colleague within my firm mentioned Eldon to me and we met with Gemma for an exploratory chat. She explained how looking at every aspect of our affairs would enable us to map our goals and see if we were on track to achieve them. We thought that Gemma was professional, highly qualified and clearly had the technical knowledge to deal with our affairs. We decided to engage her to undertake a full financial review.

Mark: Our situation was relatively complex and it took three months before all the detail was to hand and we could look at our likely future on screen. Eldon contacted all the providers of our pensions and investments direct for the information they needed. Gemma showed us the effect of making certain changes over time and we agreed a plan of action, with tax implications in mind. Over the following year with Gemma’s help we moulded our finances to meet our requirements. That was 8 years ago and every year we have had a meeting to reappraise our position so that we can alter our action plan if required.

Janette: I value the fact that if I have a query, someone at Eldon will be there to answer it straight away, and they are very efficient when it comes to administration. That gives me confidence in partnering with them to reach our goals. We will probably change our plans as we go along, but our current arrangements are flexible to enable us to do that.